We want to make sure everyone has fair access to air travel. Assistance may require a fee or not be available at all. However, there are many parts of the world where similar rights are not available. Similar passenger rights apply in other countries including the EU and the United States. travelling through your destination airport.boarding the aircraft and during the flight.your journey through your departure airport.Help is available from the moment you arrive at an airport and can cover: Passengers who want special assistance should aim to give their airline 48 hours notice of the help they require. You fly from outside of the UK or EU to the EU on a UK carrier.You fly on an EU or UK registered airline to an UK airport.You fly on any airline from a UK airport.Your right to special assistance is stipulated in UK law and applies when: Special assistance is available to passengers who may need help to travel such as the elderly, those people with a physical disability, such as wheelchair users, and those who have difficulty with social interaction and communication, such as those with autism or dementia. This means airports and airlines must provide help and assistance, which is free of charge, and helps ensure you have a less stressful journey. If you’re a passenger with a disability or reduced mobility you are legally entitled to support, commonly known as ‘Special Assistance’, when travelling by air.
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